Every event-wide schedule setting, what it does and its default. Per-session options (gating, registration, ratings, sponsors) are in each session's editor, not here.
Before you start
You need to be an organization admin or an event admin.
The Settings tab exists only while Use schedule is on. When the schedule is off, Content > Schedule shows the Set-up the event schedule page instead.
Each switch and selection saves as soon as you change it ("Saved"). Text fields have their own Save button.
Where to find it
Content > Schedule > Settings in the admin panel. The page has eight sections in this order: General, Visibility settings, Appearance, Track, RSVP, Session ratings, Chat, Data export. The menu on the right jumps to a section; it lists Appearance before Visibility.
General
Setting | What it does | Default |
Use schedule | Turns the schedule on or off for the event. Off hides the Schedule page and the My Schedule tab in the app and removes the Schedule tabs from the admin panel. Sessions and slots are kept ("Turning it off won't delete your data."). To turn it back on, open Content > Schedule, choose a layout and select Activate schedule. See Turn the schedule tab on or off. | Off for a new event; on once you activate the schedule |
Import schedule data | Opens the CSV import dialog (Import .csv). See Import and export the schedule from a CSV file. | — |
Visibility settings
Setting | What it does | Default |
Show "Schedule" view + sessions in search | Shows the Schedule page in the app. When off, the page is hidden, the app search has no Schedule category ("This would automatically hide the sessions from the search"), and My Schedule loses its Add sessions and go-to-schedule buttons. | On |
Show "My Schedule" view | Shows the My Schedule tab (bookmarks, reservations and meetings). When off, the tab is removed. | On |
Both switches work only while Use schedule is on.
Appearance
Setting | What it does | Default |
Default schedule view | The layout attendees see first: Timeline ("Horizontally scrolled multi-track view."), Linear ("Vertically scrolled multi-track view.") or List ("One dimensional list view."). Attendees can switch views in the schedule's Settings in the app. | The layout chosen on Activate schedule (Timeline preselected). If the value was never set, Timeline for events with more than one content track, otherwise Linear. |
Default schedule density | Compact or Detailed. Applies to Timeline and Linear. In Timeline, Compact shows 1 title line per card and Detailed shows 2. Attendees can change it. | Compact |
Default schedule scale | Zoom of the Timeline and Linear views, 50 to 200 % in steps of 25. Attendees can change it. Select Save after changing the number. | 100 % |
Card design: Tags / Custom field | What the small label on a session card shows: the session's Tags (under Default) or the values of one session custom field (under Custom fields). If the chosen custom field is deleted later, session cards show no tags and no custom field label. The admin panel then shows Tags, but the event still uses the deleted field. To show tags again, choose any custom field, then choose Tags. | Tags |
Track
Setting | What it does | Default |
Rename "Track" | Replaces the word "Track" in the app ("Change the label to better fit your event, e.g., Stages, Rooms, etc."). Up to 10 characters. The app uses the new word, in plural, as the name of the track filter in the schedule. Select Save after typing. | "Track" |
Hide empty tracks | Hides tracks that have no visible sessions on the selected day from the schedule ("If a track does not have slots/sessions attached to it or not visible due to settings, hide it for attendees."). | On |
The admin panel keeps saying "Track" after a rename.
RSVP
Event-wide settings for session registration. Each is explained in Schedule RSVP settings: overlapping RSVPs and status messages.
Setting | What it does | Default |
Allow overlapping RSVPs | Lets attendees reserve seats in sessions that run at the same time. | On |
RSVP status text | Edit opens the RSVP status text dialog with Registration Required, Registration Confirmed and Registration Closed. Each text is required and up to 50 characters. Registration Closed can be edited only while Show RSVP disabled text in app is on. Select Save. | "This session requires registration.", "You've registered for this session.", "This session no longer accepts registrations." |
Show RSVP disabled text in app | Shows the closed message and the "RSVP required" label on full or closed sessions. | On |
Show RSVP button disabled state | Shows a disabled Reserve seat button on full or closed sessions. | On |
Session ratings
Setting | What it does | Default |
Enable session ratings by default | New content slots are created with Enable ratings on. Existing sessions are not changed. | Off |
Reset session ratings for all slots | Enable for all or Disable for all sets Enable ratings on every content slot at once and overrides the per-session setting. Each button asks you to confirm ("This will override any existing settings for session ratings. Are you sure you want to proceed?") with Yes, enable for all or Yes, disable for all. | — |
Attendees can rate a session from its start time on, including after it has ended. See Session ratings.
Chat
Setting | What it does | Default |
Enable chat | Adds a live chat to every content slot ("Enable a dedicated live chat for all content slots in your schedule"). There is no per-session switch. See Turn on live chat in sessions. | Off |
Data export
Each button emails the file to you ("Your export will be delivered by email shortly.").
Button | What it exports |
Schedule data > Export .csv | All sessions and networking slots as one CSV file. |
Session traffic data > Export .zip | Who opened the Watch now link of each session that has a Stream/Video Url. Each session has 2 CSV files: |
Session rating data > Export .zip | Ratings of every session with Enable ratings on, one CSV per session. With more than 1 session, the zip also has one CSV with the ratings of all sessions. |
Bookmarks data > Export .csv | Attendees who bookmarked any session. |
All registrants (RSVP) > Export .zip | Confirmed and attended registrations, one CSV per session that has any. Pending, waitlisted and rejected registrations are left out. See Manage session registrations. |
What attendees see
Schedule (or the name your organizer gave it) opens in the default view, density and scale you set. The sliders button in the schedule header opens Settings with Mode, Scale and Density. In the mobile app, Reset to event defaults in the ⋯ menu of that screen restores your values. The web app opens the settings without a header and has no reset option.
Session cards show tags, or the custom field you chose under Card design.
With Enable chat on, the session page shows the chat entry "Got a thought or question? Share it here." and an Open chat button.
The mobile app and the web app behave the same.
Limits
Rename "Track": up to 10 characters.
Default schedule scale: 50 to 200 %, in steps of 25.
RSVP status texts: 1 to 50 characters each.
Turning Use schedule off is not a toggle you can flip back here. Reactivation happens on the Set-up the event schedule page.
Troubleshooting
The Settings tab is missing
Use schedule is off. Open Content > Schedule, choose a layout and select Activate schedule.
Attendees don't see the schedule but My Schedule is there
Show "Schedule" view + sessions in search is off. Turn it on.
A track with sessions is missing in the app
The track is disabled in Tracks, or every session in it is gated to lists the attendee is not in. Hide empty tracks then hides the track for that attendee.