You sign in to the admin panel at manager.brella.io with a 6-character code that Brella emails to you. The admin panel does not ask for a password. Creating an account starts the same way.
Terms and privacy
For privacy notices and organizer terms, open Brella's Terms & Conditions page. It links to the current policy documents.
Before you start
Use the email address your organization admin invited. An account without an invitation can sign in, but it sees no organizations.
Allow email from
[email protected]. If no code arrives, see Firewall and network requirements.Each browser needs its own code. Signing in on a second computer or browser sends a new code.
Where to find it
https://manager.brella.io. The sign-in page, Welcome to Brella, shows the Email ID field and Continue.
Sign in with an emailed code
Enter your email address in Email ID and select Continue.
The page changes to Enter verification code and Brella emails a code to the address. This happens for every address, with or without a Brella account.
Open the email. The code is 6 characters. The subject is One-time password or Please verify your account.
Enter the code and select Verify. Lowercase letters are accepted.
You are signed in, or the create-account page opens. See Create an account.
If you have not accepted Brella's terms yet, the Updated terms of use window opens. Turn on I confirm that I have read and accept the terms of use & privacy policy and select Continue.
Earlier terms window, lower section. Read the current terms shown in your account.
The admin panel opens on Your Organizations.
Code rules:
A code expires 15 minutes after Brella sends it.
Requesting a new code cancels the previous one.
Resend becomes available 2 minutes after the last request. Until then the button shows Resend in (m:ss).
Codes never contain the letters O and I or the digits 0 and 1.
Create an account
On the create-account page, Just a few details and we are good to go!, Email shows the address you verified, with a check mark, and can't be changed.
Earlier account setup interface, shown in separate parts. These images do not show the current verified-email check mark.
Fill in First name, Last name, Job title and Company / Organization.
Email and name fields.
Job title and company fields.
Select Finish. Brella creates your admin panel account and signs you in.
Finish and Cancel / Change email.
In Updated terms of use, turn on the toggle and select Continue.
Select Finish within 30 minutes of entering the code. After that, the admin panel shows Your email verification expired. Please verify your email again. and returns to the sign-in page. Enter your address again and use the new code.
To start over with another address, select Cancel / Change email and confirm with Yes.
Admin access comes from an invitation. See Accept an admin panel invitation.
Stay signed in and sign out
You stay signed in on that browser until the session expires. Then sign in again.
To sign out, see Manage your admin panel account.
Troubleshooting
The code email does not arrive
Wait 2 minutes, then select Resend. Check your spam folder. The code comes from [email protected] with the subject One-time password or Please verify your account. If your network blocks hcaptcha.com, the page shows Captcha verification failed, or it shows Verification code sent and Brella sends no email. See Firewall and network requirements.
Verification failed: The provided code is wrong or it has expired.
The code is wrong, older than 15 minutes, already used, or replaced by a newer code. Select Resend and enter the newest code.
Verification failed: Something went wrong
Too many codes were entered for this address. Wait before you try again, then request a new code.
Captcha verification failed
The hCaptcha check could not run in your browser. Allow hcaptcha.com, reload the page and try again.
Your email verification expired. Please verify your email again.
More than 30 minutes passed between entering the code and selecting Finish. Enter your address again on the sign-in page and use the new code.
You have no Organizations yet. Ask your Organization Admin to invite you.
You are signed in, but no organization has invited this account. Ask an organization admin for an invitation. If you have one, see Accept an admin panel invitation.