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Set up banner ads

C
Written by Customer Success

Banner ads are image banners that open a sponsor's booth. They rotate in a slideshow on Home and at the top of the main Sponsors page, in the mobile app and the web app.

Before you start

  • You need to be an organization admin or an event admin.

  • The sponsors feature must be on, and the sponsor must exist under Sponsors > Sponsors.

  • Prepare an image in a 3:1 ratio, recommended 1200x400px, up to 5 MB. JPEG and PNG are preferred.

  • Ad blockers can interfere with this page. The page shows a warning about them. If the page doesn't load or save, turn off your ad blocker.

Where to find it

Sponsors > Banner Ads in the admin panel.

Banner Ads with Add new, an active Northstar guide ad with Edit and Delete, and a deleted ad with display and click counts

Create a banner ad

  1. Open Sponsors > Banner Ads and select Add new. The New banner ad page opens.

  2. In Ad image, upload the image and crop it to 3:1.

  3. In Sponsor, choose the sponsor whose booth the banner opens.

  4. In Title, enter a short title.

  5. Check the preview next to the fields. Switch between Event Home and Sponsors (or the name you gave the sponsors page) to see both places.

  6. Select Save. The message "Successfully created banner ad" confirms it, and the list opens again.

All three fields are required. The title can be up to 90 characters. A new banner goes to the end of the slideshow.

New banner ad page with Ad image, Sponsor and Title filled in and the Event Home preview

Change the order

Drag a row in Active ads by its handle. The new order saves at once, and the message "Position changed successfully" confirms it. The table order is the slideshow order.

Edit a banner ad

  1. In Active ads, select Edit in the row.

  2. Change the image or the title. You can't change the sponsor.

  3. Select Save. The message "Successfully updated banner ad" confirms it.

Delete a banner ad

  1. In Active ads, select Delete in the row.

  2. Select OK to confirm "Are you sure you want to delete this Ad?". The message "Successfully removed" confirms it.

The banner moves to Deleted ads with its counts.

Warning: You can't restore a deleted banner. To show it again, create a new banner ad. Deleting a sponsor permanently deletes its banner ads and their counts.

Read the statistics

Column

What it means

Display count

Brella adds 1 to every active banner each time an attendee's app loads the banners for Home or the sponsors page. All active banners count on each load.

Click count

How many times attendees selected the banner.

The counts are totals since the banner was created. The tab has no export.

What attendees see

  • On Home, the slideshow appears below the welcome media and above the featured tiles.

  • On the main Sponsors page (or the name you gave it), the slideshow appears at the top of the sponsor list. Custom sponsor tabs don't show banners.

  • Each slide shows the image, the title on one line and View more. Selecting a slide opens the sponsor's booth.

  • With 2 or more banners, the slideshow moves to the next banner every 8 seconds and starts again after the last one. Attendees can also swipe.

  • Every attendee sees the same banners. Banners can't be limited to lists.

Home banner with the Northstar guide title and View more

Limits

  • There is no limit on the number of banner ads.

  • The app shows banners in a 3:1 frame and crops other ratios.

  • The app shows the title on one line and cuts longer titles.

  • Deleted banners can't be restored.

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