Event info pages hold practical information for attendees, such as Wi-Fi details, a venue guide, a survey link or your website. Attendees open them from the Event info button on the event home page.

Before you start

You need to be an event admin or an organization admin.
Event info pages are not custom pages. A custom page embeds a website as its own page in the app menu, with its own access settings. See Add a custom page to the event app.
Every attendee of the event sees every event info page. There is no draft state and no way to limit a page to certain lists.

Where to find it

Custom content > Event info in the admin panel.

Plan your pages

Group resources by when attendees need them:

Before the event: travel, accommodation, catering details and frequently asked questions.
During the event: venue maps, Wi-Fi, help contacts and speaker slides you have permission to share.
After the event: presentation resources, a feedback survey and a link to your next event.

Use separate pages for longer topics. Give each a clear title and check its links as an attendee.

Create a page

Open Custom content > Event info.
Select Add event info. If the event already has pages, select Create new.
Enter the Title, up to 45 characters. Attendees see it in the list of pages.
Under Page type, choose one:
- Editor: a page you write in the editor, with text, headings, lists, links, emoji and images.
- Website: a link to a web page, which opens inside the app.
For Editor, write the page under Content. To add an image, select the image button in the toolbar, choose a file and select Add.
For Website, choose https:// or http:// and enter the address under Website URL.

New event info form with Website selected, the HTTPS option visible and example.com/venue-guide entered

7. Select Add new event info.

The page is live for attendees when you save it. The admin panel confirms with "Event info created successfully".

New event info form with Title, Page type set to Editor and the Content editor toolbar

Example: attendee help page

Create an Editor page called Event help. Replace the square-bracket text and remove sections that do not apply. Use headings and descriptive links so attendees can find the right contact.

Event and venue questions

Contact [organizer team] at [monitored email or phone]. The help desk is at [location] and open [dates, hours and time zone]. For agenda changes or access to the venue, contact this team.

Using Brella

For signing in, joining the event and using the app, open the Brella attendee help center. Include links to the sign-in, profile and networking guides your attendees need. For event-specific access problems, contact [your named support team and channel].

Venue essentials

Add [Wi-Fi name and access instructions], a [venue or accessibility map link] and [travel or entry information] if relevant. Keep passwords and other details appropriate for every attendee: all attendees can read the page.

During sessions and meetings

Explain where to ask for help with a room, video call or meeting location. Give [contact or help desk] and say when someone is available.

Before sharing, ask someone to open the page as an attendee. Check the contact details, hours, links and map on a phone. Include only support channels your team monitors.

Event desk page with its main-entrance location, daily opening hours, help topics and Northstar Convergence image

Edit, reorder or delete pages

The Event Info page lists your pages. Each row shows the title and Content (editor page) or Website.

Edit: select the title, make your changes and select Save & update.
Reorder: drag a row by its handle. Attendees see the pages in this order.
Delete: select the trash icon, then Delete in "Permanently delete item?". The page can't be restored.

Event Info page with three pages, drag handles, Content and Website labels, and the Create new button

What attendees see

The event home page shows an Event info button next to Activity, and next to Map if the event has a map. The button appears only when the event has at least one event info page.
Event info opens the list of pages in your order. Website pages show their address under the title.
An editor page shows its content. Selecting an image opens it on its own screen.
A website page loads the website inside the app. In the mobile app, the page has back, reload and forward buttons.
If natural language search is on, the pages also appear as quick links on the Discovery page. The text of editor pages is used as background for AI answers. See Turn on natural language search and the Discovery tab.
The deep link /info opens the list. See Deep link reference.

Event info list with an editor page and a website page showing its address

Limits

Title: up to 45 characters.
Images in the editor: PNG, JPEG, WEBP or GIF, up to 5 MB each.
The app opens website pages with https://, even if you chose http://.
The web app embeds website pages in the page. A website that blocks embedding, for example with the X-Frame-Options header, doesn't load in the web app. Use a custom page with Open in a new tab instead.

Troubleshooting

Attendees don't see the Event info button
The event has no event info pages. Create at least one page.

A website page is blank in the web app
The website blocks embedding in other sites. Ask the website owner to allow it, or create a custom page with Open in a new tab turned on.

The image upload fails
The file is over 5 MB or not a PNG, JPEG, WEBP or GIF file. Resize or convert it and try again.

Create event info pages