Let us take a look at tax settings within the Stripe payment gateway. Do note that the tax will only be visible on the Stripe checkout page and then in the receipt/invoice that the attendee receives from Stripe. Currently, tax rates aren't visible on the Brella ticketing page, although you could add a description to each ticket to identify the tax for each ticket.
Instructions to add a new tax to a product or ticket:
Taxes can be added to the Stripe Tax Rates section.
Go to your Stripe dashboard,
Then Products,
and click on Tax rates.
❗ NB! Brella currently doesn't support automatic Stripe tax registrations. So the only way to collect taxes on Brella via Stripe is by adding manually tax rates.
4. In the tax rates section, you can add new taxes. Stripe supports VAT, GST, Sales, and Custom tax types. You can make it inclusive or exclusive; add the percentage and description.
❗ NB! You will also be asked if you want to specify the region where the tax should be applied. There can be the following cases of how taxes will be applied based on the region.
You didn't add any tax rates at all -> no billing address was asked on checkout and no tax rates applied.
As of July 2026: Only add a single tax rate. Multiple tax rates will be stacked.
In all instances, the same tax rate will apply (general tax rate), and it will not be region specific.
Stipe's dynamic region-specific taxation is now deprecated. You can apply a generic tax rate for all. We may add support for the newer "Stripe Taxes" in the future, but this is not currently supported.
5. After adding your tax, it will be applied to all attendees for all ticket types if you add a general tax.
We also now allow to make VAT fields from the ticket purchasers mandatory on the Stripe checkout page.
If you want the VAT field to be mandatory, you need to enable detailed receipts for your event on the Brella Admin Panel side (read more about it here), and then contact Brella tech support or your Brella Customer Success Manager for us to enable mandatory VAT information collection on Stripe checkout page.