If your event is using Brella ticketing, this report will provide you with all the information you need to know about the ticket purchases which has happened through Brella.
The ticketing report
You can download this report by going to the ticketing section of the admin panel, clicking 'Settings', and then clicking on 'Export ticketing report CSV'.
The report will be emailed as a CSV file to the email address you are logged into the admin panel.
The ticketing report will have all you need to know about from the point an individual purchases the ticket until he joins the event on Brella as an attendee. The following columns are available on the CSV:
Transaction ID - If the ticket was paid via Stripe, this ID is Stripe generated and will start as 'cs_live'. If the ticket was not paid or used a 100% off discount code, the transaction ID is Brella generated and will start as 'Brella' and there won’t be any trace of this ticket purchase on Stripe.
Ticket purchased time - The time the ticket was purchased
Purchaser name - Who purchased the ticket
Purchaser email - Email of the person who purchased the ticket
Tickets purchased - How many tickets were purchased in one order
Total subtotal amount - Total to be paid before any discounts
Total discounted amount - Discount amount applied
Total amount - Total paid after applying the discounts
Ticket type - The type of the ticket purchased
Discount code applied - Which discount code was used to purchase the ticket
Ticket price - The price of the ticket before the discount
Ticket discounted amount - The amount applied as a discount
Ticket paid amount - The amount paid to buy the tickets
Registrant email - The attendee's email address
Last name - Attendee's last name
First name - Attendee's first name
Company name - Attendee's company name
Title - Job title of the attendees
Attendance type - Whether the attendee is joining the event in person or virtual
Answers to any other questions you set up in the 'Registrant info' section of the Registration form will be listed from here on in individual columns
Invite code - The join code of the attendee
Group associated - The group of the particular ticket bought and the attendee assigned
QR String - QR code string to generate the QR code for the particular attendee
Invite used time - The time the join code was used by the attendee
Invite used by - Who has used the join code
Attendee first and last name - The name of the person who has used the code and joined the event as an attendee
Attendee company - The company details of the attendee
Attendee job title - The job title of the attendee who joined the event
💡Ticket purchaser details can differ from ticket registrant details. For ex: A company assistant is buying a ticket on behalf of the original attendee. However, ticket registrant details can almost always be similar to the event attendee details.