Fee structure and how to see the fees for your case
All together, the fees are separated in the following categories:
Stripe regular fees* (depends on the Stripe business location, and the payment method, see more below**) +
Brella application fees* (2% default, can do per event, per org, flat fee, % fee, depends on what you agreed with your Brella account manager) +
(Stripe fee) Add-on: Detailed receipts/invoices - 0.4%, 2 USD cap +
(Stripe fee) Add-on: Pay by invoice - 0.4%.
* Fees are taken from seller (i.e. the event organizer, not the buyer, i.e. the registrant), but Brella can change it if really needed also.
* Fees are taken from the total price of the product/s purchased. If you have inclusive tax set on, then the fees get applied to the whole purchase sum, including the tax amount; in case if you have the exclusive tax set on, the amount subject to a fee is only the actual ticket price.
Stripe applies its processing fee to the entire transaction amount, not the amount minus any application or service fees you may add to the total.
This means if you charge a ticket price of $100 and add a $5 application fee, Stripe will apply its fee to the total $105 transaction amount.
** Stripe regular fees are different, depending on: the location of your (i.e. event organizer's) Stripe business account and the payment method used for the purchase. Steps to check the Stripe regular fees applicable for each case:
Change the location of the business (at the bottom of the screen),
See the correct fees for your location (see step-by-step instructions below).
If you want to calculate the amount of fees you will be charged and how much you need to put on top of your ticket, you can use this formula: Pcharge = (Pgoal + Ffixed)/(1 - Fpercent).
Where:
- Pcharge: the final amount your product will have;
- Pgoal: the amount you want to take;
- Ffixed: [Fixed amount in decimals, e.g 30c is 0.3] fixed cents for Stripe and Application pricing;
- Fpercent: [Percentual amount in decimals equivalent, e.g 2.9% is 0.029] percentual Stripe and Application fee.
So, Let's assume we have a client who wants to get paid 400EUR. The fees are: 1.5%+0.25EUR Stripe fees + 2% Application fees. These means that the total fees are 3.5%+0.25EUR.
Thus, the formula is: (Pgoal + Ffixed)/(1 - Fpercent) = (400+0.25)/(1-0.035)= 414.77
Or then if the ticket stays 400, then: 400 - 1.5%+0.25EUR Stripe fees + 2% Application fees = 385.75.
How to see the Stripe fees applicable to you
Navigate to
Scroll down the page, and click on the country selection.
Select the country you want to see the fees for. For example, the United States.
You can then see the updated fees, and specific Stripe business account registered in that country.
You can also see the fees for all the other payment methods.
It will open a separate page with the fees for the applicable payment methods.
