Discount codes are a great way to boost your ticket sales. With discount codes, you will be able to provide special offers to specific groups when selling tickets. When discount codes are created in Brella, these will reflect immediately on your Stripe account.
How to add a new discount code
Navigate to the
Click "Ticketing"
3. Click "Discount Codes"
4. Click "Create new"
5. Enter the name of your discount code. ❗Avoid special characters such (-),(%),(/),(€),(.), etc.
6. Select whether the code applies to 'All tickets' or 'Specific tickets'
7. Select the tickets you want to apply the code
8. Select the 'Discount type'
9. Enter the discount amount
10. Enter the 'Discount code' to be used. ❗Avoid special characters such (-),(%),(/),(€),(.), etc.
11. Set the "Max Redemptions"
12. Click "Create"
13. All discount codes created will be visible in the table
14. Click "Archive" if you wish to discontinue a discount code
15. Click "Yes" to archive the code
How to add discount codes via CSV
Now you also have the ability to import discount codes in bulk via a CSV instead of creating the codes one at a time as explained above. Simply create a CSV with the following column titles and click on the 'import' button on the top right corner of the discount code tab to import the codes all at once. The codes imported will be applied to all the ticket types you have created in the tickets section.
Columns to add to the CSV
ID - You are not required to add (leave empty)
Name - Name of the discount code you are creating. (Max 200 characters) Avoid special characters such (-),(%),(/),(€),(.), etc
Code - The code you want to allow the buyers to use. It needs to be a minimum of 8 characters/a maximum of 25 characters and consist of only letters and numbers with no spaces. Avoid special characters such (-),(%),(/),(€),(.), etc.
Discount type - Mention the percentage if the discount is calculated as a percentage of the ticket price. Mention fixed if the discount is calculated as a fixed amount from the ticket price.
Discount amount - The amount of the discount percentage or the fixed amount. Only add the numbers since % icons are not required.
Currency - The name of the currency (Ex: USD, AED, EUR)
Max redemption - The number of times the code can be used. If you want the code to be redeemed once, select one (1+) or the number of your choice. If you do not wish to add a max redemption, leave this field empty.
You will not be able to 'Edit' a code that you have created other than the 'Discount Code name' field.
If you wish to discontinue a discount code created, click the 'Archive' button. You can also 'Unarchive' the code when needed.
A limit of 200 discount codes per CSV is recommended.
Congratulations! You have now successfully added a new discount code. You can add as many discount codes as required.