Deep links make it easier for attendees to get to the right place in Brella at the right moment. Instead of opening the app on the home screen, a deep link takes an attendee directly to specific event content, such as a session, attendee profile, chat, sponsor page, or other destination.
This guide explains what deep links are, how they work in the Brella app, and how to create and use them to give attendees quick access to the content they need.
Never build a deep link manually. Copy it directly from your browser.
Open your event in the Brella web app and navigate to the page you want attendees to reach. Copy the complete URL from your browser’s address bar. You can share this URL directly as a deep link or use it to create a QR code.
1. Check the app version
Deep linking requires the Brella app version 14.0.0 or newer.
If an attendee has an older version installed, the link can still open the app, but instead of navigating to the intended screen, it will take them to the home screen or events list.
2. Use the correct domain
This is especially important for whitelabel apps.
The domain used in the deep link must match the app the attendee is using.
For example:
Main Brella app:
next.brella.io/...Whitelabel app: the customer's own Brella subdomain, such as
customername.brella.io/...
A whitelabel app will only open deep links generated from its own subdomain.
How to create and share a deep link
Open the correct Brella web app. For the main Brella app, use the normal Brella domain. For a whitelabel app, use the customer's own subdomain.
Navigate to the destination. Open the track, session, sponsor page, or other screen you want attendees to reach.
Copy the URL from your browser. Use the complete URL shown in the address bar. For a QR code, paste this URL directly into your preferred QR code generator.
Authentication: signed in vs signed out
What happens after an attendee opens a deep link depends on whether they are already signed in to Brella:
When the user is already signed in, the link takes them directly to the target screen.
When the user is signed out, the app first prompts them to sign in and then continues to the original destination. The user's intended context is preserved rather than lost.
Common deep link destinations
The examples below show common destinations you can link attendees to in Brella.
Important: These URLs are examples only. Do not build or edit deep links manually. Instead, open your event in the Brella web app, navigate to the destination you want to link to, and copy the URL directly from your browser's address bar.
Destination | Example link |
Event home |
|
Session detail |
|
Full schedule |
|
Attendee profile |
|
Chat/meeting |
|
Sponsor page |
|
Speaker page |
|
People directory |
|
Join an event |
|
Troubleshooting
The app opens, but I land on the home screen instead of the linked screen.
Check the installed app version. This behavior occurs with versions older than 14.0.0. Update the app and try the same link again.
The whitelabel app ignores my link.
Check the domain. You most likely copied a next.brella.io URL. Open the event using the customer's own <customer>.brella.io subdomain, navigate to the destination again, and copy that URL.
I'm not sure whether my deep link is correct.
Open the URL in a normal web browser. If it takes you to the correct screen there, the deep link is valid.