Note: This article is relevant only for Brella Enterprise and Self-Service customers.
Here's what you can expect:
Initial setup
Our KAM or AE will open your event on our Brella platform
Right after, you'll get introduced to your CSM (for Enterprise), our support team, and be invited to join the event platform
Once you have joined the event. Your event platform is up and running, so that you and your team can start exploring the Admin Panel
Platform configuration and content update
Our support team will share the next steps and guides for you to start adding your content and building up the event
You'll have at your disposal four different sources of information that will be your best friend to build an amazing event:
Help Center-Chatbot: from the Admin Panel and Brella's website
Additional Services
As an additional option, Brella offers you the possibility to get extra Consultant Services with a specialized CSM to tackle your event's Strategic questions, i.e:
Define your Key goals and objectives
Targeting and Monetizing options for your event
Best practices for Hosted-Buyer Program
Pre-event and Post-event data analytics
Note: If you're already a Brella customer and would like to know more about our additional services, contact your designated KAM or CSM, for others, please send us a request through our contact us form.