Hosted Buyer Program is a model that you can use to schedule meetings for the attendees of your event. It usually involves a ‘white-glove concierge treatment to the attendees that opt into the program, where the event organizer will help facilitate group meetings on their behalf.
🔍 Tip: If you are thinking of using this functionality, it's important to inform participants that you'll be arranging group meetings according to their categories, interests, and intents selections from the registration process.
Schedule group meetings using the Hosted-buyer program
As a first step, you have to have group meetings enabled for your event. This can be done by going to the event admin panel > People tab > settings. Refer to this article for step-by-step guidelines.
Once the group meetings have been enabled, you can follow the below steps to schedule group meetings for your attendees using the Hosted-buyer program in Brella.
Go to the Admin panel - "People" tab
Click "Attendees"
Click "View profile" of one of the attendees you want to book the group meeting for
Activate the 'empty slots' toggle to view the time slots available
Click on a time slot in which all the group meeting attendees are available
You can also search for attendees
Click this checkbox to select the attendees you want to add to the group meeting
Click the 'Continue' button once you are done selecting all the group meeting attendees.
Type in a message if you want to include one when sending the meeting request
At this point you can see all the attendees you have added for the meeting. You can remove anyone by clicking on the 'trash can' icon of their name. Click 'Create meeting' once you are ready.
Once the meeting has been created you can see the same on the respective attendee profiles.
Once you click on the group meeting, you can also see who is attending, invited and declined the meeting as well.
The meeting created will be shown as a 'Group meeting' on the respective attendee profiles you created it for. You also have the option to view who has declined the meeting you created.
All the attendees will receive a confirmation email where the participants will be notified that the organizers have set up a group meeting. The co-organizers can review and decline the meeting for all the attendees while the guests can mark their attendance as declined.
Cancel a group meeting
Now you can cancel any pending or accepted group meetings using the hosted-buyer feature.
Go to the admin panel (manager.brella.io) and click on the People tab.
Click on the 'Attendees' tab and search for the attendee you want to delete the meeting for. Then click 'View profile'.
You should see the following view when you do so that will show all the meetings the attendees will have.
Select the group meeting you want to 'Cancel/decline' and click on the button 'Cancel meeting' at the bottom.
💡An alert email will be sent to the attendee confirming that the event organizer has canceled the meeting.
The maximum number of attendees that you can add for a group meeting is 15. This number is fixed and cannot be limited or increased.
Examples of the alerts sent
