Session gating limits which signed-in attendees see a session in the app. Choose Anyone or Specific lists in the session's Preferences tab.
Before you start
You need to be an organization admin or an event admin.
The lists must exist first. Gating uses registrant lists: ticket type lists and custom lists. See Registrants lists overview and Managing custom lists.
Warning: Gating applies only inside the app for signed-in attendees. The public schedule on your event website (schedule widget) and the public schedule API list gated sessions with their details to every visitor. This is accepted behavior. Do not put confidential information in a gated session.
Where to find it
Content > Schedule > Timeslots in the admin panel. Select Edit on a session, then open the Preferences tab. The first field is Who can access this slot?.
Gate a session
Select Edit on the session.
Open Preferences.
Under Who can access this slot?, choose Specific lists.
In Selected lists, choose one or more lists. The options are grouped as Ticket type lists and Custom lists. Type to search.
Select Update.
To remove the restriction, choose Anyone and select Update.
Settings
Setting | What it does | Default |
Who can access this slot? | Anyone: every attendee sees the session. Specific lists: only members of the selected lists see it. | Anyone |
Selected lists | The lists whose members can see the session. At least one list is required ("At least one list must be selected."). | Empty |
How it works
A signed-in attendee sees a gated session if they are a member of at least one selected list, either through their ticket type list or through a custom list.
Other attendees don't get the session at all: it is missing from the schedule and from My Schedule, the session page can't be opened, and they can't reserve a seat in it.
Sessions set to Anyone are visible to every attendee.
The schedule widget and the public schedule API don't apply gating. They return every session.
In the Timeslots table, open Filters and use Session visibility to find sessions gated to a list.
In the session's rating options, Show in action bar on home page > Selected lists offers only lists that have access to the session. If none is selected yet, the field says "No lists found." and "Select lists in the "Who can access this slot?" field first."
Brella does not check gating when you add or approve registrations in the admin panel. You can register an attendee who is outside the selected lists; the registration and the bookmark are created, but the attendee still can't see the session in the app. See Manage session registrations.
What attendees see
Attendees outside the selected lists see nothing: the session does not appear anywhere in the app, and no message explains why. Attendees in the lists see the session as usual.
Limits
The Selected lists picker shows 100 lists at a time. With more lists, it says "There are N more results available. Use search to find more."
Gating hides a session only for signed-in attendees. It does not hide it from the event website or the public API.
Troubleshooting
An attendee can't find a gated session
The attendee is not in any of the selected lists. Check the attendee's lists under People, or add the list under Selected lists.
A gated session shows on the event website
The schedule widget lists every session, including gated ones. This is expected. Remove the session from the schedule or leave confidential details out of it.