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Update main event details

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Written by Customer Success

Details holds the event's name, dates, time zone, type, visibility and location, and its onboarding, natural language search and profile-sharing settings. Change the fields and select Save changes.

Before you start

  • You need to be an organization admin or an event admin of the event.

  • Only organization admins can change Enable Natural language search.

  • For a new event, Details shows the setup wizard until you finish it. See Set up a new event with the Event Setup guide.

  • Warning: Changing the dates, the time zone or the event type affects the schedule, meetings, scheduled messages and list settings. Read the matching section before you save.

Where to find it

Details in the event sidebar of the admin panel. The page has the sections Basic info, Features, Onboarding settings, Event Type, Visibility and Location details. Select a section name in the list on the right to jump to it.

Edit the details

  1. Open Details.

  2. Change the fields you need.

  3. Select Save changes. The button is disabled until you change a field.

The message "Event updated successfully" confirms the save. If a required field is empty or invalid, the admin panel shows "Please check errors and try again" and marks the field.

The Details page showing the Basic info section and the section list on the right

Settings

Basic info

Setting

What it does

Limits

Event name

The name in My events, on the welcome screen (unless you set a title under Customization > Welcome Screen) and in Brella's emails.

Required

Event start date

The first day of the event.

Required

Duration

The number of days. It sets the end date: a 3-day event that starts on 1 December ends on 3 December.

1 to 14 days

Time zone

The time zone of the schedule, meetings and scheduled messages.

Required

Industry

The event's industry.

Required

The app sorts events in My events into Ongoing events, Upcoming events and Past events by their dates.

The page has no description or website field. To add a description for attendees, use Description under Customization > Welcome Screen. See Customize the welcome screen.

Features

Enable Natural language search lets attendees search people and content in plain language. Brella turns on access for the event first. Then an organization admin turns on the switch, selects I accept in the Enable natural language search? dialog and selects Save changes. If the switch is disabled, the text under it says why. See Turn on natural language search and the Discovery tab.

In-app profile sharing shows Share Profile in the mobile app's Account > Event settings. It is on by default. Turn it off to hide that option, then select Save changes. See Profile cards attendees can share.

Features section showing In-app profile sharing and its help text

Onboarding settings

  • Enable One-Click Authentication: the join link in each invitation signs the registrant in and joins them in one step. See Turn on one-click links for invitations.

  • Choose onboarding mode: Networking-Oriented onboarding asks attendees to set up a networking profile while they join. Fast onboarding asks only for personal information. With Networking-Oriented onboarding, the Attendees can opt out of networking switch lets attendees skip the networking profile. See How attendees register and join your event.

Visibility

  • Set event visibility: Public event (anyone with the join code can join) or Invite only (only registrants can join).

  • Join code for a public event, or URL slug for an invite-only event. Letters and numbers only, 4 to 20 characters. No other Brella event can use the same code.

Warning: Changing the join code stops the old code and join link from working.

Warning: Switching an event that sells tickets through Brella to Public event turns ticket sales off.

Location details

Setting

Limits

Country

Required

Region

Optional

City

Optional

Natural language search uses the event name, industry, location, dates and type when attendees ask about the event.

Change the event dates

  1. Open Details.

  2. Under Basic info, change Event start date, Duration or both.

  3. Select Save changes.

  4. If the event hasn't started and the schedule has content on the current dates, a dialog opens: "You're about to change event dates. Would you like to reschedule existing content in your schedule?" Each row is a day with content. Current shows the day and New shows the date it moves to.

  5. Choose a date in New for every row. To keep a day's content on its current date, choose that date.

  6. Select Confirm changes. Select Cancel to keep the current dates.

The reschedule dialog with the Current and New columns and a date chosen for each day

Each row starts on the day in the same position in the new dates. A day whose date stays the same starts on Don't move. Days past the new last day start empty. Two days can't move to the same date: the dialog shows "You cannot move content to the same day" and Confirm changes stays disabled.

Brella saves the dates, then moves the sessions and networking slots in the background. They keep their start times on the new day.

What a date change doesn't move

  • Scheduled announcements, scheduled custom emails and reminder emails keep their dates. Update them yourself. See Send announcements to attendees and Schedule reminder emails.

  • Breakout rooms keep their dates and hours. Edit them under Content > Breakout rooms.

  • Blocked times attendees set under Edit my availability keep their dates and times.

  • If the event has already started, the dialog doesn't open and no content moves.

Other effects

  • Joining closes when the day after the end date begins (UTC). Attendees who joined keep their access while the event remains available.

  • After changing dates, review your breakout rooms and share the current Speaker URL and Host URL. See Create, order, hide and delete breakout rooms.

  • After the event has ended and joining has closed, a later end date doesn't reopen joining. Contact Brella.

Change the time zone

  1. Open Details.

  2. Under Basic info, choose the new Time zone.

  3. Select Save changes.

What changes:

  • Sessions and networking slots keep their clock times in the new time zone. A session at 09:00 stays at 09:00.

  • Session reminders, scheduled announcements, scheduled custom emails and reminder emails also keep their clock times. Brella reschedules them.

Attendees with the In-Person attendance type see times in the event's time zone. Attendees with the Virtual or Hybrid attendance type see times in their own time zone. The app takes it from their device, or they choose one under Account > Date & time. Without one, they see the event's time zone. See Set your time zone and time format.

Change the event type

Event admins and organization admins can change the type at any time.

  1. Open Details and scroll to Event Type.

  2. Select In-person, Virtual or Hybrid.

  3. Select Save changes.

The Event Type section with the In-person, Virtual and Hybrid cards

What the type changes

In-person

Virtual

Hybrid

Attendance type of new lists

In-Person; the field is hidden

Virtual; the field is hidden

Chosen per list: In-Person, Virtual or Hybrid

Meeting points

Assigned in networking areas that use them

Not assigned to virtual attendees. The app shows "Online meeting" as the location in meeting requests

Assigned unless every participant is virtual

Times in the app

Event time zone

Each attendee's own time zone

By the attendee's attendance type

Customization > Maps

Shown

Hidden

Shown

Meet-at-booth (Sponsors > Settings)

Shown

Hidden

Shown

App filters

—

—

Attendance type on the People page, Session type on the schedule

Attendance type figures on Home and in Analytics

Hidden

Hidden

Virtual, in-person and hybrid attendees

The Session type filter has the options Regular and Virtual oriented. A session is virtual oriented when This session is virtually oriented is on in its Preferences. The Attendance type filter on the People page also needs Show registrants on under Networking > Settings. See Networking settings reference.

What happens when you save a new type

  • Review the Attendance type of your ticket type lists after changing the event type.

  • A custom list's attendance type overrides the ticket type list for its members. Outside hybrid events the Attendance type field is hidden, so you can't change a list's attendance type in the admin panel.

  • Accepted meetings get or lose meeting points to match the new attendance types. Meetings where every participant is virtual lose their meeting point.

An attendee's resolved attendance type determines their time zone and meeting point behavior. See How permissions work when someone is on several lists, Manage ticket type lists and Set up networking areas and meeting points.

Limits

  • Duration: 1 to 14 days.

  • Join code and URL slug: letters and numbers, 4 to 20 characters, unique across Brella.

  • Event name, Event start date, Duration, Time zone, Industry, Country and the join code or URL slug are required.

Troubleshooting

"Please check errors and try again"
A required field is empty or invalid. Scroll to the field marked in red, fix it and select Save changes again. If the event has no Industry or Country yet, choose one.

"This time zone (<time zone>) is not supported. Please select other time zone and save changes."
The event's saved time zone isn't one the admin panel accepts. Choose a time zone from the list and select Save changes.

"Use only letters [a-z] and numbers [0-9]!"
The join code or URL slug has a space or a symbol. Use letters and numbers only.

Sessions didn't move after a date change
Check the sessions under Content > Schedule and edit their dates if needed. A networking slot with 5 or more meetings that are not canceled or rejected can't be moved there.

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